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Customer Claims

Due to continued business growth, our client is looking to expand their Travel Claims Team, to support business customers with their travel insurance queries as a Customer Claims Specialist. You will be a professional and confident individual who can respond pro-actively to answer daily queries relating to customer policies. This role is working on a semi-shift rota from Monday to Friday, 35 hours per week. Based at their Head Office in central Croydon, with an option to work on a hybrid basis.

Do you have at least 12 months experience within a claims handling position, within a contact centre environment?

Would you like to work for a leading global insurance provider?

If so, then we have brand new role available – please read on for further details …..

Property Manager

A fantastic opportunity has arisen for a Property Manager to join a thriving, forward thinking, vibrant estate agency based in Croydon.

The ideal candidate must have previous experience within Property Management and be able to work to deadlines and perform under pressure. You will be highly organised, personable and possess excellent customer service skills. You will enjoy on the spot problem solving and within the current lettings team, build excellent working relationships with tenants, landlords and contractors. This role will suit someone who is extremely driven, personable and career driven.

Salary: Up to £25,000 (Could be negotiable depending on experience) plus commission.

Hours:  Monday to Friday 9:00am – 6:00pm plus 1 Saturday a Month (Either paid overtime or day of in Lieu). 

Call Response Agent x 5

We have x 5  fantastic opportunities working for an independent charity as a Call Response Agent, based in Wallington. This client specialises in “around the clock” support to the general public – every minute of every hour of every day will be different, you will be communicating with the general public who will provide information anonymously, you could be communicating with others whom are scared/vulnerable or afraid of consequences, therefore this role requires continued empathy and support throughout.

Closing date for all applications: Wednesday 31st August 2022

Potential start date: 19th September 2022

Still keen – here’s more...

Customer Coordinator - Warranty

Our client, based in central Croydon and within immediate proximity to the train station, trams and buses, is currently looking for a Customer Coordinator for their Warranty division. You will have strong administration skills and excellent attention to detail to ensure in house and client systems are maintained and updated.  You will be part of a growing team and your own personal input will be significant on a daily basis.

You will be working in a corporate environment where on the job training and development is provided to ensure you make the very best of this outstanding employment opportunity.

Salary: £21,421.32 plus £1500 annual bonus plus excellent benefits

Hours: 35 hour week, Monday to Friday on a slight shift basis, either 09.00 to 17.00 or 09.30 to17.30

Customer Service Coordinator x15

Do you have gained Customer service experience within an office / call centre environment?

Are you looking to work for a leading employer and global organisation that offers extensive opportunities for progression?

We are looking to recruit 15 x Customer Advisors to work for a global business at their Head Office in Croydon.

Working within the Motor Operations Team – you will be responding professionally to customer calls that need motor assistance - handling a high volume of inbound calls which vary from a vehicle breakdown on a motorway to a customer calling in if a warning light appears – in all cases, you will need to have confident communication skills to a ensure fast, proactive solution to the caller’s problem.

Interested, here’s more ….

Credit Controller - Hybrid Working

Our client, an award winning global recruitment consultancy are looking to recruit an Credit Controller to join their growing team and business. With regional teams covering Europe, Asia-Pac and North America from their offices in London, New York, Charlotte, Munich and Sydney, housing approx. 100 staff, they are continuing to expand the business and as such are looking for a talented Credit Control professional to help support their growth. 

Hours: Monday to Friday 8:30-5:30 (5pm finish on a Friday - Offering Hybrid working, with 2 days required in the office (The role will be based at our London HQ, situated less than two minute walk from Covent Garden station.)

Salary: £30,000 - £35,000 DOE, plus fantastic benefits including: Class Pass, Unlimited annual leave, Christmas Shutdown, Flexible working hours, Free IT equipment upon start and set up, Pension- auto enrolment at 3 months, Free on-site Barista, Free weekly fruit basket delivery, cycle to work scheme, Cycle storage and much more.

Interested? Here’s more:

Maintenance Assistant

This exciting post will give you the opportunity to be part of the dedicated facilities team who are committed to ensuring the provision of first-class facilities and a safe, secure environment for students, staff and visitors.

As a Premises Officer at their South Croydon campus, this role will suit someone with Caretaking/Premises or Facilities experience, although full training will be given – they just need someone who will work hard and pitch in with all kinds of tasks!

Salary: £22,000 - £25,000

Location: South Croydon with occasional cover at the Redhill site

DBS: Ideally you will already hold an enhanced DBS certificate

Hours: Various shift times across Monday–Fridays 07:00-15:00, 11:00-19:00 & 13:00-21:00 and the very occasional Saturday may be required.

Start: ASAP – temp to perm opportunity is also available

Sales Executive

We are currently recruiting for a Sales Executive to work for a well-established, competitive and unique brand who has been offering a service to their specific industries for over 30 years. They are a leading competitor within the insurance industry, based in Sutton, who offers a great working environment and progression opportunities.

Offering a competitive salary of £18,000 - £20,000 DOE (could be negotiable depending on experience) plus bonus and excellent benefits including 28 days holiday plus your birthday off, stakeholder pension scheme, flexitime system (up to 10 ‘flex’ days per year), Perkbox and Perkbox medical, 7 hour working day, regular performance reviews and lots more!

This role would be idea for somebody with previous office and hair and beauty experience. An excellent and proactive telephone manner is essential together with a desire to write new business and earn commission.  The commission is uncapped but can take earnings to circa £30k per annum on average.

Interested? Let’s read on

PA - TEMP

Are you an experienced EA/PA with Director Level experience?

Would you like to work on a hybrid basis for a leading employer and global organisation that offers extensive opportunities for progression?

Are you available immediately for at least 2 months to support the team during this exceptionally busy period?

We have a need for a temporary PA/EA to support the COO for a global business in Croydon - the role will be offered on a hybrid basis.

Salary: £15.00 to £18.00 per hour

Start: ASAP – 2 months approx.

Hours: 35 hours per week, Monday to Friday, 9am to 5pm

Location: Croydon initially and remote after training

Interested? Here’s more …..

Customer Experience Coordinator x 3

We are looking to recruit a Customer Experience Coordinator within Travel Insurance to work for a global business at their Head Office in Croydon.

Within this role you will support customers who call in for assistance regarding their policy, providing accurate information in response to their enquiry. You will respond to enquiries relating to existing claims, and update systems with all conversations and documents received. You will handle customer escalations positively, ensuring that any unresolved issues are highlighted to your manager.

Working within the Travel Support team, you will be report to the Travel Support Manager. You will contribute to regular team meetings and be supported through your initial training and beyond with our buddy system. You are encouraged to bring your ideas and highlight areas for improvement in processes.

Interested, here’s more ….

Associate Consultant

Are you a sales professional or maybe a recent education leaver with the drive, motivation and tenacity for success within a fast-moving environment?

Our client is one of the UK's leading companies within a niche Recruitment market in the UK. Established in 2009 and based 2 minutes from East Croydon railway station & Box Park they are on a mission to become the number 1 FMCG recruitment business in the UK.

With the market going through explosive growth and development our client is now looking to recruit 1-4 Associate Consultants. Being provided live roles to work on from day 1, and a very generous database of candidates you can certainly hit the ground running to quickly becoming an expert in your field.

Our client is looking for passionate, driven individuals who take pride in their work and have the highest level of customer service skills. They are open to applications from all backgrounds; you may have come from the HR/sales/recruitment environment now looking for a fresh challenge; you may be a graduate or school leaver looking to start a career in recruitment or anywhere in between – if success in recruitment is your career plan, this is the company to support that.

Our client believe that your work experience is secondary to your personality and hunger to succeed in a competitive sales environment. You will be resilient, hard-working, and above all POSITIVE and ambitious!

Sound interesting? Let’s find out more!

Customer Complaint Handler – Hybrid Working

Our client is one of the World’s largest insurance companies employing 17,500 employees across 76 countries and they are currently recruiting for a Customer Service Complaint Handler  on a fixed term, 12 month contract. This is a great opportunity not to be missed and better still this role is being offered on a Hybrid working basis, with the head office based in Croydon – within walking distance from the East Croydon train station.

Offering a basic salary of £25,581 plus bonus of £1500 (per annum) along with benefits for all employees including private medical cover, Life assurance, Pension, discounted travel insurance and Eye Care vouchers.

Interested? Here’s more …

Customer Complaint Handler – Working from home

Our client is one of the World’s largest insurance companies employing 17,500 employees across 76 countries and they are currently recruiting for a remote based Customer Service Complaint Handler – This is a 12 month contract to be missed.

Offering a basic salary of £24,551 plus bonus of £1500 (per annum) along with benefits for all employees including private medical cover, Life assurance, Pension, discounted travel insurance and Eye Care vouchers.

Interested? Here’s more …

Sales and Service Administrator

Working for a Facilities Management leader based in Kenley the successful Service Administrator will provide full administrative support to the Sales and Service team, Engineers and Customers. Working within a small team you will be able to work together to solve problems for commercial and domestic customers.

Our client prides themselves on great customer service and having the best trained staff in the industry. And it’s not just them saying they are good, they have won awards for customer service and training and have achieved the industry’s first Investors in People Silver Award. On-top of that you will personally receive on the job training from some of the best in the sector, progression, and personal development opportunities.

£22,000 - £24,000
Hours: 8:00-17:00

Benefits: Company Pension, Private healthcare, Life Assurance, team incentives, company conference, 25 days holiday plus bank holidays, commission for new business leads,