Administrator

Job Title: Office Administrator / Operations Support
Location: Caterham (relocating to Godstone in May)
Hours: Monday to Friday, 8:00am – 5:00pm
Salary: £26,400 – £28,000 (DOE) + pension

The Role:

A development specialist working across the South East, with a strong focus on refurbishing pubs, clubs, restaurants, and similar commercial environments, is seeking a proactive Office Administrator / Operations Support to join their team in Caterham.

This is a busy and varied position where you’ll handle the day-to-day administration of jobs, supporting the Operations Director and wider team. The role offers training and career progression as the company continues to expand.

Key Responsibilities

• General admin, answering calls, taking messages, and passing on urgent issues.
• Enter and update information in client and internal systems.
• Keep job notes up to date, send updates to clients, and follow up on approvals or orders.
• Raise and track purchase orders, order materials, and arrange deliveries or collections when required.
• Monitor job progress, costs, and required parts.
• Support the Operations Director with scheduling, parking permits, and health & safety documents.
• Keep shared inboxes organised and file documents like invoices, quotes, and delivery notes.
• This is a new and evolving role so flexibility is required.

Skills & Experience

• Experience in admin or operations support.
• Able to work independently and take initiative.
• Clear and professional communication, both written and on the phone.
• Well organised, detail-oriented, and able to handle multiple tasks.
• Fast and accurate with data entry; comfortable using different systems.
• Confident using Microsoft 365 (Outlook, Word, Excel) and learning new software.
• Experience with client portals or job management systems (e.g. BigChange) is a bonus.
• Basic purchasing knowledge (raising orders, matching invoices) is a bonus.
• Full UK driving licence is a bonus.

MD18787

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