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FINDING AND PLACING EXCEPTIONALLY TALENTED OFFICE PROFESSIONALS

YourRecruit source high calibre office professionals for your organisation.

If you are a talented professional looking to make your next move, we have a dedicated team of recruitment specialists available to help and find your next big role.

With offices in London, CaterhamBrighton and Redhill we specialise in a wide variety of permanent, temporary and fixed term contract roles in London, Surrey and Sussex.

Browse our latest jobs

Customer Care Supervisor

Office
£23,000 - £30,000
Midlands

Are you looking for a long-term progressive role within a successful industry leading business?

Do you want the chance to work in a multi award winning innovative company? If so please apply today.

Our client is looking for Customer Care Supervisor based in Ipswich and offering a competitive salary of £23,000 to £30,000 plus benefits, including 25 days holiday plus bank holidays, an additional day leave for your birthday.

The successful candidate will manage a service desk overseeing the effective management of all breakdowns ensuring they are responded to in a timely and effective manner.

You will be an ambassador of our company values, passion, pace and performance, resolving breakdown issues quickly and keeping customers informed at all times.

Key Tasks & Responsibilities:

  • Provide exceptional levels of customer service via phone and email to both internal and external customers
  • Investigate and resolve all customer queries and ensuring the non-conformance log is updated.
  • Liaise with relevant job managers/suppliers on escalations. Attend regular reviews with service suppliers
  • Ensure all breakdown calls are logged accurately and with the correct status.
  • Ensure all jobs logged meet our service level KPIs from conception to completion.
  • Motivate and coach the service team, encourage a fun high performance environment.
  • Improve efficiency and accuracy by innovation and automation.

Ideal Candidate

  • Previous management experience
  • Data lead approach
  • Proven ability on growing a team
  • High level of integrity and trust
  • Capable of developing strong working relationships internally and externally
  • Track record of delivering high levels of customer service to internal and external customers
  • Confident decision maker
  • Excellent negotiation & organisational skills
  • Excellent communication skills via all channels
  • Exceptional team player
  • Use of MS Excel and Office is essential
  • Confident and flexible attitude
  • Ability to work to the highest level under pressure.
  • Ability to manage own workload and multitask during busy periods.
  • Plant Equipment knowledge and experience will be advantageous
  • Good spoken and written English (minimum Grade C GCSE English Language is required)

Benefits:

  • An annual competitive salary dependent upon experience
  • Access to a wide range of benefits
  • Up to 25 days holiday excluding bank holidays
  • An additional days leave on your birthday
  • The experience of working with the A-Team

 

Graduate Lecturer - English

Office
£23,000 - £24,000
Surrey

Are you an English Language (or equivalent) Graduate?

Do you have the desire to work within a teaching post?

Do you have the drive and passion to help learners achieve their goals?

Would you like to get paid whilst gaining experience and a qualification?

If so, please read on…

Our client is looking to recruit a highly motivated and committed individual to join their Redhill based college as a Graduate Trainee Lecturer. Working alongside the established teaching teams, individuals will undertake a range of activities designed to provide the foundation needed to succeed as a Lecturer. As well as on the job training, the successful applicant will work through the PTLLS and DTTLS qualifications in order to become a certified Teacher.

Graduate Lecturer - Math

Office
£23,000 - £24,000
Surrey

Our client is looking to recruit a highly motivated and committed individual to join their Redhill based college as a Graduate Trainee Lecturer. Working alongside the established teaching teams, individuals will undertake a range of activities designed to provide the foundation needed to succeed as a Lecturer. As well as on the job training, the successful applicant will work through the PTLLS and DTTLS qualifications in order to become a certified Teacher.

 

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What you can expect from us

Recruitment agencies are the go between for an employer who is looking for a new staff member and the job seeker. At YourRecruit, we understand the employers’ company and the position they are recruiting for, then find the best job seekers to match their requirements. With our experienced consultants we are sure to make the right connection between candidates and employers.

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Candidates say :

I can highly recommend the service YourRecruit has provided me with!

It was such a quick and easy process, Michelle has been a huge support throughout!

They’ve made job hunting fun!

Lilli – Candidate

Clients say :

We contacted YourRecruit after receiving information about their Value Recruitment services, it seemed too good to be true!  We have always had to try to recruit ourselves to cut down on costs, but have spent weeks doing it.   From the initial call I felt that this was a friendly and professional agency, I emailed them the job description and was impressed with the shortlist of CVs they sent over within a short space of time.  Interviewing was easy as I just set aside one day and they booked everything in.  My new staff member started this week and has already made herself part of the team.  Great service and I will definitely be returning when we expand again.

Michel – Client in Brighton

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