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Administrator - Hybrid

Office
£22,000 - £23,000
Greater London
LH18273
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Administrator – Hybrid x2

Salary: £22,920.81 plus £1500 annual bonus plus excellent benefits

Hours: 35 hour week, slight shift basis, Monday to Friday between 9:00-17:30

Start date: 11th March 2024 (please only apply if you are able to accommodate this start date and have no annual leave booked for the first 6 weeks due to training).

This is a great opportunity for Hybrid working! Based in central Croydon and in immediate proximity to the train station, trams and buses, the area couldn’t be more convenient to travel to. You will have strong administration skills and excellent attention to detail to ensure in house and client systems are maintained and updated.  You will be part of a growing team and your own personal input will be significant on a daily basis.

You will be working in a corporate environment where on the job training and development is provided to ensure you make the very best of this outstanding employment opportunity.

What will your working week be like?

The purpose of this role is to provide a professional, efficient and proactive service, reflecting the brand values of the client companies.

  • Maintain and update all home emergency policies.
  • Accurate input of customer/policy information.
  • Handle all incoming calls in a polite, efficient and proactive manner.
  • Capture data and provide customer with defined timescales.
  • Maintain working knowledge of the client’s product range.
  • Support in actioning ad-hoc tasks/reports.

Who will suit this role?

The ideal candidate will be educated to GCSE standard and have previous experience within a telephone-based customer service environment and hold a strong administrative skill set. Previous experience of working within an insurance/warranty department would be beneficial.

  • Excellent telephone manner
  • Self-motivated and ability to work within a team
  • A good working knowledge of Word, Excel
  • Good letter writing ability
  • Strong numerical ability
  • Basic understanding of FCA would be an advantage
  • Able to communicate confidently with clients, customers and suppliers
  • Strong planning and organisational skills
  • Able to work under pressure

For your information:

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)

***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee.

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

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