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Household Account Manager

Office
£26,000 - £30,000
Greater London
CH17929
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Are you an experienced Household Account Manager?

Our client are a trusted and respected Insurance Brokers, who are a family run organisation, who have been helping customers find the cover that they need for 60 years! Being members of the Institute of Insurance Brokers (IIB) and British Insurance Brokers Association (BIBA), they ensure that the customers gain the services of an experienced representative, not only do they offer assistance with finding the right cover, they also handle claims and renewals, with a wide range of insurance matters.

This is working within the vibrant team, of what will be 3 members of staff, within the business’s Household Insurance sector.

Job Title: Personal Lines - Account Handler

Salary: Up to £30,000 (depending on experience)

Location: Bromley

Hours: Monday Friday 9:00am to 5:30pm

Purpose of the role:

  •          Client facing role to service and handle existing and new insurance policies for clients and prospective clients.
  •          Policy types to be handled include (but not limited to) High Net Worth, Private Home (contents and buildings) Boats, Pets, Holiday Homes and Personal Accident.

Responsibilities:

  •          Speaking with clients, taking them through our sales process.
  •          Researching and providing new quotations.
  •          Proactively speaking with former clients and previous enquirers to offer quotations at next renewal.
  •          Managing the renewal book of existing clients.
  •          Ensuring timely renewal of policies and processing the renewal.
  •          Collecting payment and arranging payment where required under finance schemes.
  •          Running and maintaining a well-managed diary system;
  •          Any other duties as requested by your Line Manager in accordance with the nature of this position.

Required skills and experiences:

  •          At least 2-3 years’ experience, working as an Account Manager, within Household Insurance.
  •          Excellent keyboard skills - including suite of Microsoft office products, email and internet.
  •          Rounded knowledge of the insurance industry.
  •          Sound understanding of the placement and operation of insurance.
  •          Excellent written and commination skills.
  •          Ability to make professional presentations for existing and potential customers.
  •          Ability to identify and match the products available with customer’s requirements.
  •          Ability to identify and respond appropriately to an individual customer’s level of understanding.
  •          A responsible attitude toward the handling of information, including the ability to collect, analyse and summarise information.
  •          Ability to handle situations and problems with innovation and creativity.

Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK

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Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

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