Branch Manager

An established and successful installation business are seeking an experienced Branch Manager to oversee their New Malden operation. This is an excellent opportunity to join a small, busy team and take responsibility for the planning, coordination, and day-to-day running of the branch.

Job Title: Branch Manager
Location: New Malden, Surrey
Salary: £45,000 per annum + bonuses

Hours: Monday to Friday: 7:30am – 5:00pm plus Saturday: 9:00am – 12:30pm (rota basis)

Benefits: Bonus scheme, Company car, Company mobile phone, 25 days holiday plus bank holidays & MORE!

The Role:
The Branch Manager will be responsible for all aspects of running an efficient branch operation. This includes handling customer enquiries, managing orders, scheduling installations, and supporting a small team. The role is hands-on and will involve some manual handling, including lifting products. A strong understanding of the company’s product range will be required.

Key Responsibilities:

• Managing and supporting a team of 5 staff.
• Handling enquiries and driving sales of garage doors and related products.
• Responding to emails and processing orders.
• Managing telephone enquiries from customers, colleagues, and suppliers.
• Assisting customers face-to-face.
• Scheduling installations and coordinating operations.
• Checking the condition and quantities of delivered goods against delivery notes.
• Carrying out some manual handling duties, including heavy lifting.

Skills & Experience:

• Previous supervisory, sales, and administrative experience.
• Strong leadership and team management skills.
• Excellent communication skills, both written and verbal.
• Good time management and organisational abilities.
• IT literate.
• Ability to work effectively within a team environment.
• High attention to detail.
• Full, clean UK driving licence.

• Background in the garage door, construction, builders’ merchant, or home improvement industries (Desirable).

 MD18794

***For your information:

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