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Claims Handler - Travel, Hybrid

Are you an experienced Travel Claims Technician, looking for a new challenge?

Our client is one of the most trusted insurance and asset management companies in the world. Based at their Birmingham office and with hybrid working on offer, this is a fantastic opportunity for an experienced Technical Claims Specialist to take the next step in their career.

You will be responsible for providing technical support to the operational teams. This will include decision making and meeting operational, financial and service requirements, open file reviews and authorisations up to £10k across the travel claims team. You will aid in ensuring that that the quality and efficiency of service delivery is developed to meet and exceed the needs of the business and customer.

Job Title: Technical Claims Specialist

Location: Birmingham – Hybrid/Office (B5 4US)

Salary: £27,000 - £35,000 plus £1500 bonus

Start: 2^nd January 2024 & 5^th February 2024

Hours: 35 hours per week. Shifts covering 8am to 6pm Monday to Saturday and bank holidays on a rota basis.

Senior Claims Handler - Hybrid

Are you an experienced Insurance Claims Technician, looking for a new challenge?

Our client is one of the most trusted insurance and asset management companies in the world. Based at their Birminghm office and with hybrid working on offer, this is a fantastic opportunity for an experienced Senior Claims Specialist to take the next step in their career.

You will support customers who call in for assistance regarding their policy, providing accurate information in response to their enquiry. You will respond to enquiries relating to existing claims, and update systems with all conversations and documents received. You will handle customer escalations positively, ensuring that any unresolved issues are highlighted to your manager.

Job Title: Senior Customer Claims Specialist

Location: Birmingham – Hybrid/Office (B5 4US)

Salary: £27,000 - £35,000 plus £1500 bonus

Start: 2^nd January 2024