Our Latest Vacancies

Administrator – 12 month contract

Office
£21,169 - £21,169
Surrey
LH/15574

Location: Redhill

Salary: £21,169

Hours: 8:45 – 17:00

Benefits: Free parking, generous annual leave, gym membership, pension, excellent training, childcare vouchers and much more

Start: ASAP – up to 12 month contract, with the potential of a permanent opportunity

**The successful candidate will be subject to DBS clearance**

An exciting opportunity has arisen to work for this college in their spectacular world class building that offers, fantastic facilities and long term career opportunities.

 

What will your working week be like?

 

The post holder will be responsible for providing information and advice to prospective students, and delivering an excellent level of customer service.

  • To respond to all internal and external enquiries in a timely and efficient manner, maintaining a high level of customer service at all times.
  • To work in partnership with Curriculum Departments and act as the key contact for all internal and external enquiries regarding student and course information and advice.
  • To work closely with the Curriculum Administrators to ensure course literature and information is available to students.
  • To process learner applications and organise interviews with tutors.
  • To undertake initial student assessment interviews and process course offers in a timely manner.
  • To provide initial guidance to learners on financial and additional support opportunities, referring to other Student Support colleagues when relevant
  • To provide guidance to learners about eligibility for fee waivers and to ensure accurate cash collection and MIS data entry processes are followed
  • To process enrolments and authorised data amendments, ensuring accuracy and completion in line with College MIS guidance.
  • To maintain appropriate records in line with the audit requirements
  • To assist with College events, including enrolment sessions and open evenings in line with the College Calendar.
  • To provide cover for day/evening reception.
  • To liaise with external agencies and build and maintain strong referral and support networks.

 

Who will suit this role?

 

In order to be successful in this role you will:

 

  • Hold previous customer service / office administration experience
  • GCSE A-C (or equivalent) in Maths and English
  • Ability to work as part of team, using own initiative
  • Previous experience working on a busy administrative post
  • Excellent customer service skills
  • Strong IT skills
  • Excellent interpersonal skills
  • Strong written and oral communicator
  • Deadline driven
  • Working with People; Team Working, Communication
  • Results Focus; Drive to Achieve Excellence, Technical Skills & Professionalism
  • Focus on Delivery; Organisational Awareness, Customer/Student Focus
  • Self-Motivation; Adaptability & Flexibility, Accountability

***For your information:

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK

***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee***

 

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

 

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