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Customer Service Coordinator - Travel Insurance
Due to continued business growth, our client is looking to expand their insurance team to support business customers with their product upgrade and sales queries relating to their travel insurance packages. The successful Customer Sales Coordinator will work towards maximising opportunities by utilising their strong gained knowledge and skill set, ensuring the best and most appropriate products are discussed with customers during live telephone calls. This is not a hard sales roles and is in fact more customer service focused; handling calls relating to renewal of insurance product and offering add-on’s to product customers future travel needs and cover.
This is a fantastic opportunity for someone to utilise their natural ability to communicate and build rapport with a strong customer base, who return to this dedicated supplier year after year.
Interested? Lets read on…
Salary: Offering a basic salary of £22,515 plus performance bonus of £1500 (per annum) along with benefits for all employees including private medical cover, Life assurance, Pension, discounted travel insurance and Eye Care vouchers.
Working Hours: 35 hours per week, semi-shift basis between 8am to 6pm Monday to Friday and Saturday 9am – 1pm.
Are you suitable for this role?
The ideal candidate will be educated to GCSE standard and have previous experience within a telephone-based customer service or sales environment, handling both inbound and outbound calls. You should also be able to demonstrate the following skills and attributes;
- Educated to GCSE standard or equivalent, including English Language and Maths
- Previous experience of working within a telephone sales environment, handling both inbound and outbound calls, working in a quality focused customer service environment.
- A good working knowledge of Word, Excel and web-based functionality
- Strong communication skills
- Excellent call handling ability
- Influencing and negotiation skills
- Travel insurance/Travel industry experience would beneficial to your application
This really is a fantastic opportunity to work for a Global business, working in a busy and fast paced, team environment, where you will be offered extensive training, fantastic benefits and long-term career progression.
For your information
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
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Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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