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This is a fantastic opportunity for an experienced Account Manager to join this expanding Digital Marketing Agency based in Epsom.
As experts in Web Performance, Customer Experience and Technical Development, our clients digital marketing services are centred around building online strategies that deliver results and improvements to their client’s bottom line. They are proud to be recognised as a people-based agency, and a leader in data-driven activities. They have a wide range of clients, from start-ups to multinationals in a number of sectors as well as other agency partners that they work closely with.
Interested, please read on….
Our client is looking for an Account Manager to join the Client Services team to support and build excellent long-term client relationships and help nurture, retain and grow the client base.
Salary: £30,000 to £35,000
Location: Epsom, Surrey
Hours: Monday to Friday, 37 hours per week – flexible working hours after probation
Benefits include: 22.5 days annual leave (rising to 23.5 days after 1 year of service), hybrid working model, pension, regular supply of fruit (and cake!), Beer Fridays, social events and more!
As an Account Manager, you will have a portfolio of new and existing clients, with responsibility for ensuring those clients achieve success with the business services.
- You will be responsible for communicating and consulting effectively with clients, ensuring client satisfaction and retention. You will understand the clients’ business objectives and budget and will be able to suggest new ideas, solutions and strategies to ensure that they are getting the maximum value from the services and solutions that have been provided.
- You will build strong relationships with internal teams and peers and you will take an active part in the pre-sales process so that you are able to deliver a first class client experience from initial onboarding through to successful delivery.
Are you the right person for the job?
The ideal candidate for this role will have digital experience, having worked in a similar role previously. You will be a strong team player who is energetic and enthusiastic. You will be working with a wide range of stakeholders, so you will need to have excellent verbal and written communications skills, including strong listening and presentation skills.
You will be a natural relationship builder with integrity and reliability. You will be a quick learner who is determined to fully understand how each of the services work and you will have strong sales and negotiation skills.
You will also need to be superbly organised, able to manage multiple clients effectively.
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee
Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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