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Contact Centre Advisor

Office
£17,000 - £18,000
Surrey
LH/15434
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We are currently offering a fantastic opportunity to join a highly successful and fast growing organisation as Contact Centre Advisor. You will be providing excellent customer service to the corporate members and in return you can expect a competitive salary of between £17,000 - £18,000 along with excellent benefits including 25 days holiday, bonus and company pension scheme. This role also offers a comprehensive training programme and fantastic progression opportunities.

 

You will be working in a busy corporate office based either in central Redhill or Reigate where you will be given the opportunity to build a long term career. This company has offices throughout the UK and around the Globe therefore opportunities are simply endless.

 

What will your working day look like?

 

Working as part of a busy customer service team, this is a great opportunity to utilise your customer service skills within a friendly and professional call centre environment. You will mainly be taking inbound calls relating to employee benefits and occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.

 

The Candidate

This is a superb opportunity whether you’re an experienced Call Handler or an A-Level student looking for their first taste of the corporate world,  this is an opportunity not to be missed.

 

The Requirements include:

 

  • Minimum pass at C or above for Maths and English at GCSE or equivalent.
  • Able to work to a high level of accuracy.
  • Able to work well under pressure and meet targets.
  • Interpersonal skills to include good written and verbal communication.
  • Computer literate.
  • Excellent customer service skills essential.
  • Experience in either financial services pensions administration would be an advantage

 

***For your information:

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK

***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee***

 

Keywords: customer service, call handler, contact centre, sales, inbound, communication, telephone, computer literate, office, corporate.

 

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

 

YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.