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Customer Service Sales Advisor

Office
£20,000 - £23,000
Surrey
LH/15059
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Location: Oxted

Salary: £20,000 - £23,000 OTE

Skills:  Customer service, rapport building, upselling, order processing, sales, retentions, renewals, business development, insurance, FCA

Hours: Monday to Friday 9.00 to 5.30

 

About the Company 

 

Do you want to work for a well-established, professionally growing company who offer all staff the opportunity to grow professionally within the field of insurance? Our client is a success story within the Insurance industry and can provide you with a stable and exciting place to work.

Benefits: 26 days’ holiday per year, further flex benefits after joining which may include: Pension, health screening, private medical cover, purchase/sale of holiday days (up to a max of 30) various discounts, free sight testing.

 

What will your working week be like?

 

Ensure that our customers’ needs and expectations are exceeded at every interaction they have; from quotation stage through to renewal.

Provide compliant broking, day-to-day servicing, and administration of client insurance requirements in a timely, technically accurate and cost effective manner.

 

Key Responsibilities

 

  • Meet and Exceed agreed Sales and Retention targets as defined by the business.
  • To provide compliant broking, day-to-day servicing, and administration of client insurance requirements in a timely, technically accurate and cost effective manner.
  • Uphold both quality and efficiency in line with FCA requirements, whilst maintaining the agreed service standards and QA KPI’s.
  • Ensure that all activity and account information is accurately recorded, as per company procedure.
  • Undertake any other task that may reasonably by required by the company.

 

Who will suit this role?

 

The Ideal Candidate will be:

 

  • Confident, Organised, Motivated and Focused.
  • Target Driven and able to work under pressure.
  • Self-Motivated and determined to be the best they can be.
  • A Team Player with a Competitive streak.
  • An Excellent Communicator ( Verbal and Written skills are required)
  • A Fast Learner
  • A solutionist and not afraid of change

 

Whilst Insurance knowledge is preferable, having previous customer service/sales experience and being IT literate would be an advantage.

 

All successful candidates will be enrolled on a detailed training programme, providing them with the knowledge they need to begin their career at this company.

 

***For your information:

 

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship),

***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee***

 

Keywords: Customer service, rapport building, upselling, order processing, sales, retentions, renewals, business development, insurance, FCA

 

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

 

YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.