Our Latest Vacancies

Customer Claims Handler x 15 - Work From Home

Due to continued business growth, our client is looking to expand their team of remote workers, to support business customers with their travel insurance queries as a Customer Claims Specialist . You will be a professional and confident individual who can respond pro-actively to answer daily queries relating to customer policies. This role is working on a semi-shift rota from Monday to Saturday, 35 hours per week.

Do you have at least 12 months experience within a claims handling position, within a contact centre environment?

Would you like to work for a leading global insurance provider in a fully remote role?

If so, then we have brand new roles available – please read on for further details …..

Salary: Offering a basic salary of £20,085 plus performance bonus of £1500 (per annum) along with benefits for all employees including private medical cover, Life assurance, Pension, discounted travel insurance and Eye Care vouchers.

Working Hours: 35 hours per week, semi-shift basis from 8am to 8pm Monday to Saturday.

Start: 4^th July 2022

Positions available: 15

What will your working week be like?

You will respond to customer calls when they need to make a claim on their travel insurance policy. You will ensure that you understand the details of the claim and request any further information or documents from the customer so that their claim can be processed efficiently.

• Respond to customer calls relating to their claims
• Ensure that all relevant information and documents relating to the claim are requested
• Maintain accurate records of all conversations and correspondence
• Communicate outcomes to customers at the earliest opportunity 

Are you suitable for this role?

As this role is fully remote, it’s important that you are able to create a healthy workspace, which includes good lighting, comfortable temperature and a suitable desk and chair.  You’ll need a quiet and secluded place to work, ideally a room that you can use as a home office, whilst you are working.  Your desk should be a suitable size to accommodate a thin client (PC), two screens, keyboard and mouse.  While working, a professional environment should be maintained – no background noise or interruptions please!

In addition to the equipment described above, you will also be provided with a smart phone and headset, so you are ready to go! You will need to have a minimum Wi-Fi Internet speed of 20mbps.

This really is a fantastic opportunity to work for a Global business, working in a busy and fast paced, team environment, where you will be offered extensive training, fantastic benefits and long-term career progression.

For your information

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)

***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

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