Our Latest Vacancies

Account Handler

Office
£20,000 - £23,000
Surrey
LH17460

We are currently recruiting for an Account Handler to join this successful, existing team of friendly and enthusiastic insurance professionals within Taxi Insurance, where you will receive the benefit of their structured induction and training programme that will enable you to build your insurance knowledge and progress your career within the business.  If you are looking for a long-term career opportunity – then this could be the role for you!

Our client is an independent, market leading commercial insurance brokerage based in Redhill and as the Account Handler the main purpose of your role will be to handle a book of taxi insurance clients from the administration and mid-term adjustments to insurance renewals. Daily responsibilities will look something like this:

  • To provide an efficient and effective service to customers, understanding their needs and requirements and working to exceed these.
  • Build and maintain effective relationships with underwriters.
  • Provide point of contact for customer enquiries, dealing with these through to a successful outcome.
  • Question existing customers effectively to ensure renewal premium is based on correct information.
  • Identify further selling opportunities (including up selling) and be able to close renewals effectively.
  • Overcome objections to maximise sales opportunities.
  • Explain the features and benefits of policies to clients.
  • Accurately process documentation and send to clients in an effective and timely manner.
  • Carry out any other duties within the scope, spirit and purpose of the job as requested by your manager/team leader.

Are you the ideal candidate?

The successful candidate will have held experience within a customer service setting, ideally within insurance/financial services (albeit that would be advantageous). You will hold the ability to communicate effectively at all levels with the ability to overcome objectives and negotiate potential sales. Holding a strong worth ethic and professional approach, you will be capable of handling heavy workload and a large book of clients. Strong customer service/Administration background is essential.

Let’s find out more…

Competitive Salary: £20,000 - £23,000 + commission – £3600 annually (realistic)

Location: Redhill

Hours: Monday-Friday, 8:30am to 5:00pm

Benefits: 23 days holiday plus bank holidays, pension, social night outs with the team, brand new offices with pool table, sofa areas and outdoor patio area, cycle to work scheme, life assurance, season ticket loan, enhance maternity/paternity pay, car leasing agreement, paid dental check-up care, referral scheme, trade discounts, merlin discounts.

Skills: Customer Service, Call Centre, Sales, Insurance, Motor, Upselling, New business, insurance, financial services, broker, brokerage, customer accounts, account handler

***For your information:

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK

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Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

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