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Account Manager

Location: Biggin Hill

Salary: £22,000 - £27,000 depending on experience and sector knowledge

Skills: Account Manager, business development, client management, Account Executive, client liaison, product specialist, customer experience, administrator

Hours: Slight shifts – 8:30-4:30 and 9:30-5:30

Benefits: 20 days holiday plus bank holidays, Employee discount scheme, pension, parking

The Company:

Our client, a very successful and established online retailer, offers fantastic and exciting experience days and activity vouchers, including anything from flying lessons to zorbing and even that special spa and health treatment for your “someone special”. They work with hundreds of activity suppliers in order to bring their customers a gift they will always remember.

If you would like to be a part of their success and continued growth, receive the added benefit of taking part in a host of activities, as well as work within modern offices with a great team environment, please read on.

What will your working week be like?

Due to business growth our client are now looking for an experienced Client Liaison Executive to join their enthusiastic Suppliers and Experiences Team. You’ll be expected to maximise the performance of selected existing accounts, creating new partnerships in key product categories and deliver exciting new Experience products to their customers.

As well as undertaking a structured review of existing product ranges you’ll also be on the lookout for new opportunities with existing suppliers.

The Role

• Pro-actively review and improve our existing Experience ranges
• Act on opportunities to develop new products with existing Suppliers
• Contribute ideas for new Suppliers and Experiences
• Assist with incoming Supplier enquiries, updates and administration
• Input Experience and Supplier data into web, voucher and customer information systems
• Prepare contracts and collect key data
• Occasional visits to Suppliers to generate sales, strengthen partnerships and promote the brand

Who will suit this role?

Personal Attributes

• Self-motivation – you’ll be reviewing multiple suppliers each week so will need to be confident and enthusiastic.
• Determination - suppliers are busy delivering experiences to their customers so it may take a few attempts to see tasks through to completion.
• Organisation and Accuracy – you’ll be working on multiple accounts at the same time and inputting key data into live content management systems so accuracy is essential.
• Communication - You need to be confident on the phone, email, word processing and spreadsheet software.
• Negotiation – you’ll need to negotiate to secure the best deals for the customers.
• A Sense of Adventure - You’ll be encouraged to try out experiences so a spirit of fun and adventure is a must!

Requirements

• Previous experience of Account Management, B2B or B2C partnerships would be of benefit but the right attitude is more important than experience
• A Full Driving Licence is required

***For your information:

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK

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Keywords: Account Manager, business development, client management, Account Executive, client liaison, product specialist, customer experience, administrator

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

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